Terms of Service

Please read this information carefully and print a copy and/or retain this information electronically for future reference.

PERMISSION TO GATHER / VERIFY DATA

You give Funeral Help permission to verify the information you provided to us in this application. We may also use the information you provided to gather additional data related to your loan application including but not limited to personal and financial information. This information may come from a number of sources, including consumer reporting agencies, banks or financial institutions, and sources named in this application, and may be shared with our employees, affiliates, vendors, partners and third parties as required to offer you a loan. If we make you a loan and you consent to ACH withdrawals for loan payments, we will use the bank account information you give us to process those payments. Also, as we gather information, we may detect additional bank accounts that you own, and we will consider those accounts as we process your loan application.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents, and we may use this information to verify your identity or other information you provide.

COLLECTION AND USE OF BANK ACCOUNT INFORMATION

If we extend credit to a consumer, we will consider the bank account information provided by the consumer as eligible for us to process payments against. In addition, as part of our information collection process, we may detect additional bank accounts under the ownership of the consumer. We will consider these additional accounts to be part of the application process.

DISBURSEMENT OF LOAN FUNDS VIA ACH

If you consent to proceed with this transaction electronically and provide your bank routing and account number, you consent to the electronic disbursement of any and all loan proceeds directly to your bank account via Automated Clearing House (ACH) transaction.

CREDIT REPORTING DISCLOSURE

We may make inquiries concerning your credit history and standing, which may negatively impact your credit score. We may also report information concerning your performance including, but not limited to, missed payments, or other defaults, to credit reporting agencies. Missed payments or other defaults on your loan may be reflected in your credit report.

CERTIFICATION AND RELEASE

By consenting to these terms, you certify that the information you provide to Funeral Help is true, complete, and correct. You authorize Funeral Help, its authorized representatives, servicers, and/or assignees to verify the information by contacting any of the persons or firms listed by you. You fully release all parties from claims of damage that may arise out of or relate to any such contacts. Any false information submitted by you shall be sufficient reason for denial of your request for credit services.

ACCURACY OF YOUR ACCOUNT INFORMATION

In keeping with reasonable industry standards, we have procedures to ensure that your financial information is accurate, current, and complete. If you believe our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any information we determine to be inaccurate.

CONTACT AND CONSENT TO RECEIVE CALLS & SMS TEXT MESSAGES

Funeral Help may contact you by several methods, including but not limited to, electronic mail to any email address you provide; regular U.S. Postal mail to any address we have on file; calling you at any number you provide to us with an auto dialer or pre-recorded message; and text messaging or via other mobile communications method, if you have provided your mobile phone number to us. We may use one or all of these methods to contact you about your loan or application; address any technical problems associated with completing your loan application; inform you of promotions, savings, and/or services we believe may interest you; remind you of upcoming payments; and to communicate with you regarding collections and other loan-related issues.

You understand that receipt of mobile phone calls (including text messages) may be subject to service provider charges. You authorize Funeral Help and its authorized representatives to call you using a predictive dialer or other automated telephone dialing device during reasonable hours at any of the phone numbers you provide to us by pre-recorded message or live representative. However, you are not required to provide this authorization as a condition of entering into your loan. If you do not want to receive automated mobile phone calls (including SMS text messages) about your loan account you can unsubscribe by sending a reply text with the word “STOP”.

You may update your contact information and preferences at any time by calling us at 844-311-7772 or emailing us at [email protected]. It is your responsibility to update your contact information. If we are unable to reach you using the contact information we have, we may reach out to third parties to obtain updated contact information for you.

Please see our privacy policy for more information about our use of your information.

CHILDREN AND THE INTERNET

We respect the privacy of your children, and we comply with the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen (13). You must be at least eighteen (18) years of age to obtain services from Funeral Help.

Published January 17th, 2018